The Retreat Palm Dubai MGallery by Sofitel | Hotel in Dubai

| 8.6 (606 Reviews) |  1 Bathroom
Palm Jumeirah Hotel | The Retreat Palm Dubai MGallery by Sofitel

Hotel in Palm Jumeirah, Dubai

Catch some rays at the beach or spend the day relaxing at The Retreat Palm Dubai MGallery by Sofitel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Housekeeping is available on request.
The Retreat Palm Dubai MGallery by Sofitel offers 255 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bidet
  • Hair dryer
  • Towels
  • Bathrobes
  • Eco-friendly toiletries
  • Separate bathtub and shower
  • Private bathroom
Bedroom
  • Pillow-top mattress
  • Egyptian cotton sheets
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Premium bedding
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Air conditioning (climate-controlled)
  • Heating
  • Bulk dispenser for toiletries
  • Individually furnished
  • Slippers
  • Desk chair
  • Iron/ironing board
  • Soundproofing
  • Energy-saving switches
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
  • Desk
  • LED light bulbs
  • Individually decorated
  • Laptop-friendly workspace
  • Turndown service
  • Connecting rooms available
  • Safe
  • Phone
Breakfast
  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AED 140 for adults and AED 70 for children
  • 24-hour room service
  • 2 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Coffee/tea maker
  • Minibar
  • Free bottled water
Parking
  • Limo/town car service
  • Free self parking on site
  • Electric car charging station on site
  • Free valet parking on site
Accessibility
  • Area rugs in room
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible restaurant
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
Activities
  • Theme parks
  • Hiking/biking trails
  • Swimming
  • Hot tub
  • Lifeguards on site
  • Motor boating
  • Billiards/pool table
  • Art gallery
  • Yoga classes
  • Outdoor pool
  • Fitness classes
  • Children's pool
  • Bicycle rentals
  • Full-service spa
  • Outdoor padel court
  • Steam room
  • Sauna
  • Snorkeling
  • Archery
  • Fitness center
Entertainment
  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels
General
  • 24-hour business center
  • Conference center
  • Meeting rooms
  • Front-desk safe
  • Newspapers in lobby
  • Elevator
  • Banquet hall
  • Library
  • Gift shop/newsstand
  • Arabic
  • Italian
  • English
  • Russian
  • Filipino
  • Romanian
  • Spanish
  • French
  • German
  • Hindi
  • Chinese (Mandarin)
  • Reusable tableware only
  • Reusable cups only
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Couples dining
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • At least 80% organic food
  • No plastic coffee stirrers
  • Vegetarian dining options
  • Beach towels
  • Local artist showcase
  • Romance packages available
  • 100% renewable energy
  • Local culture & ecosystem education
  • No plastic drinking straws
  • No plastic soda bottles
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Comprehensive recycling policy
  • Vegan dining options
  • Double-glazed windows
  • Locally-owned & organized tours & activities
Guest Services
  • Supervised childcare (surcharge)
  • Outdoor pool
  • Soundproofed rooms
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Children's club (surcharge)
  • Snack bar/deli
  • In-room child care (surcharge)
  • Babysitting (surcharge)
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Multilingual staff
  • Turndown service
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Hair salon
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Lifeguards on site
  • Vegetable garden
  • Garden
  • Beachfront location
  • Picnic area
  • BBQ grill(s)
  • Beach loungers
  • Pool umbrellas
  • Rooftop terrace
  • Pool sun loungers
  • Beach umbrellas
  • Balcony
Spa
  • Hot tub
  • Body treatments
  • Detox wraps
  • Manicures and pedicures
  • Spa open daily
  • Massage - Swedish
  • Massage - hot stone
  • Steam room
  • Massage - Thai
  • Facials
  • Turkish bath/hammam
  • Sauna
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Massage - deep-tissue

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in fee: 50 percent of room rate early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available late check-out fee: 50 percent of room rate late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for aed 150.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately aed 140 for adults and aed 70 for children early check-in fee: 50 percent of room rate (subject to availability) late check-out fee: 50 percent of room rate (subject to availability) rollaway bed fee: aed 150.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 780331 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards some water is reused through a grey water recycling system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jennifer
May 17, 2026 12:04:46 PM
Review Score:   4
Summary: Claiming to be a 5 star, but it isn't. At least not anymore. Rooms smell mouldy, carpets are dirty. Staff misplaced my pillow and claimed it had never been there, getting back to me took hours, and when they did, it was in the middle of the night. Stayed there for my birthday, mentioned it on check in, on the day itself- not even an acknowledgement. Other hotels have made little cakes, messages when the room was made up etc. for minor occasions. Cutting the trees at 8:30 in the morning at peak breakfast time, loud party music until 10pm. This was anything BUT a retreat.
See All Reviews

Room Arrangement

Room Info Facilities
Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)
Room Size: 807 square feet m2
1 King Bed
Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

General

Square meters - 75, Number of bedrooms - 1, Square feet - 807, Sea view, Ping - 23, Room and bed type depend on availability check-in, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access
Room Size: m2
1 Queen Bed
Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

General

Number of living rooms 0, Number of bedrooms - 1, Sea view, Room and bed type depend on availability check-in, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)
Room Size: 861 square feet m2
1 Twin Bed
Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

General

Number of living rooms 0, Partial sea view, Square meters - 80, Number of bedrooms - 1, Room and bed type depend on availability check-in, Separate sitting area, Ping - 24, Square feet - 861, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room with Balcony
Room Size: 377 square feet m2
1 King Bed
2 Twin Beds
Deluxe Room with Balcony

General

Number of bedrooms - 1, Ping - 11, Room and bed type depend on availability check-in, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Premium Room with Balcony, Palm Sea View and Club Lounge Access
Room Size: 377 square feet m2
1 King Bed
2 Twin Beds
Premium Room with Balcony, Palm Sea View and Club Lounge Access

General

Number of bedrooms - 1, Ping - 11, Sea view, Room and bed type depend on availability check-in, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Deluxe Room with Balcony, Palm Sea View
Room Size: 377 square feet m2
1 King Bed
2 Twin Beds
Deluxe Room with Balcony, Palm Sea View

General

Number of bedrooms - 1, Ping - 11, Sea view, Room and bed type depend on availability check-in, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Deluxe Room with Balcony, Partial Palm Sea View
Room Size: 377 square feet m2
1 King Bed
2 Twin Beds
Deluxe Room with Balcony, Partial Palm Sea View

General

Partial sea view, Number of bedrooms - 1, Ping - 11, Room and bed type depend on availability check-in, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 2

FAQ's

Is this Palm Jumeirah hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Palm Jumeirah hotel have a swimming pool?

Yes, this Palm Jumeirah hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palm Jumeirah hotel?

Best-rates for the Palm Jumeirah hotel starts from $75 per night with includes Designated Smoking Area, Balcony/Terrace, Accessibility, Spa, Bar, Child Friendly, Ocean View, Bedding/Linens, Fireplace/Heating, Barbecue/Outdoor Cooking, Hot Tub, Internet, Laundry, Air Conditioner, Parking, View, Sports/Activities, Entertainment, Breakfast, TV, Wheelchair Accessible, Business Services, Restaurant, Guest Services, Kitchen, Wellness Facilities, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palm Jumeirah hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palm Jumeirah hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palm Jumeirah hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palm Jumeirah hotel?

Based on the information reported by the owner or manager, the Palm Jumeirah hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palm Jumeirah hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD75
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